The Game of Business

person holding string lights photo

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When speaking in-depth with an executive at a successful Fortune 100 company, I find more times than not that the executive looks at the business and marketplace as a game to be won. Most sales and marketing executives that I’ve spoken with also have a penchant for playing business.

The movers and shakers in the entertainment industry find the creation of their products and services to be game-like as well. In fact, creative people, in general, find their productivity skyrockets every time they view their innovations as a game. So why aren’t the business schools teaching business game strategies?

Three rules in the world of business gameplay must be present to innovate.

RULE 1: LEARN THE RULES

Every marketplace operates under the common assumptions and perceptions of its players. Once you’ve mastered the rules in any given market, you are then able to hyper-focus on the areas that are dealmakers and breakers. You are also able to learn what it takes to introduce new perspectives and disruptive ideas to catapult the industry forward. None of this is possible if you don’t thoroughly know the existing rules.

Back when I attended university, I made a short film that stirred the viewers and gave them hope in their own future. The letters I received suggested that this miracle film needed to get a broader release to touch more lives. I immediately took the film to the 16mm marketplace that had an audience of schools, libraries, churches, and other non-profit organizations.

I printed up a 5.5 X 8.5 catalog for the distributors to promote the film. I provided films to all the distributors for their rental programs. And, I even did radio interviews sharing where the films were available. Then I braced myself to make a lot of money. Three months later, only three copies of the film had been rented. I started asking questions and learned that the distributors never sent out my promotional materials.

No one told me that the distributors bound all of their 8.5 X 11 catalogs into one large book that they gave to their customers. Since my catalog was a different size, they tossed it in the trash. I realized that before entering any marketplace in the future, I’d make sure that I understood the rules.

RULE 2: PRACTICE THE GAME

The game of business is played every day, but the tools and techniques used require developed skills. No one enters a game with ground pleasing abilities because they are natural at it. Sure, some get lucky in their first few months based on what they sensed entering the marketplace, but it’s rare to last longer than a short stint.

The more a person tests out and practices various strategies, the better they get at playing the game. However, no one can rest on their laurels in the world of business gaming because the conditions change with every innovation. The main reason businesses want to innovate is to disrupt their competitor instead of being the one scrambling to reinvent the business due to someone else’s contribution to the marketplace. I read a poster years ago and if I remember properly it said, “Change is scary unless you’re the innovator.”

RULE 3: ENJOY TROUBLE-SHOOTING

Innovation is solving a problem that the rest of the market hasn’t yet thought about. It’s a fun activity and rewarding when your product or service is first to market with clear benefits for the end-user. Coming up with a viable solution worth exploring requires a significant amount of research and brainstorming.

The fuel used in successful brainstorming sessions is called F.U.N. and is the key to the successful play required to innovate.

  • F = Free from Failure: Every idea is a good one because it’s either an element in the final solution or the cause that leads to a better idea. Therefore, failure does not exist, as all aspects of the brainstorming process benefits the system.
  • U = Uplifting in Spirit: The process is affirming and energizing, especially when synergies form from within the brainstorming process that simplifies the team’s effort. This uplifting spirit or attitude typically makes everyone feel like their part made a difference in the final solution.
  • N = Narrative for Market: When everyone gives their personal best and brings to the innovation sessions a diverse background of experiences, a new narrative that will drive the innovation forms to solidify the vision for the product or service. The ability to explain in simple terms what the innovation does and how people benefit from it drives internal communications and sets up marketing with the necessary tools to promote the solution.

The atmosphere of play not only generates great solutions, but it also energizes people and gives them a reason to come to work every day. This playfulness relaxes the logical side of the brain and empowers the creative side, giving voice to all involved in the innovation process. And, with numerous minds working together from diverse backgrounds, it will generate some great ideas worth developing further.

Playing the game of business is a lot of fun, especially when your team wins an additional chunk of the market. It’s also enjoyable to trouble-shoot in advance of realized market problems to have a solution at the time the market is ready for it. I also find it fun to catch the competition off-guard from the innovation, forcing them to scramble for a “me too” product.

I think it’s time for you to have fun this week innovating.

© 2019 by CJ Powers

 

 

 

 

The Benefits of Creativity

How to Extend Life, Solve Problems, and Develop Confidence

Going against the crowd with an innovative idea does not create bad stress as some might think, but instead adds to your life, allows you to help others by solving problems, and instills a deep sense of self-confidence. Yet these values are seldom sought after in business because it goes against the cultural norms of the corporate world—leading to the demise of 100+ year old companies like SEARS.

pen-idea-bulb-paperI was working in a theatre on the set construction team when the director went nuts. The scene being rehearsed left too much to the imagination and came across flat. The lead actor was supposed to use a special techno device that lacked originality and looked far from a working model. The property master had failed in bringing about the believability factor.

The director turned to me, pointed his finger and said, “You, make something that will wow the audience.”

I put on my “Imagineering” hat after scavenging through my basement, the prop closet and stage workshop. The creation required me to play with levers, buttons, gismos, blinking lights, and a bit of fog pouring out of cracks in the hoses. And of course, I did use some gaffer’s tape for good measure.

The audience admired the innovation with several people offering the theatre money for the prop. Bids kept coming in throughout the run of the show and the machine was eventually sold to offset some of the production costs. But more importantly was the outcome in my life. I was given free stage access to produce my own show to a sold out crowd.

Not only was the creative moment the key to unlocking my future in theatre, but it also gave me three additional benefits.

A Longer Life. Numerous studies now show that creativity reduces stress. The Journal of Aging and Health published findings, from 1,000 men studied between 1990 and 2008, that only creativity—not intelligence or overall openness—decreased mortality risks. In fact, all of the creative men lived longer than the others.

The University of Rochester Medical Center’s Nicholas Turiano said, “Individuals high in creativity maintain the integrity of their neural networks even into old age… Creative people may see stressors more as challenges that they can work to overcome rather than as stressful obstacles they can’t overcome.”

Improved Problem Solving. Creative people are used to seeing things from multiple perspectives, giving them an advantage in finding a solution that will work. Because creativity is a form of play for the creative, he or she is more likely to try things others may never consider. Even Einstein used what he called combinatory play. By testing the juxtaposition of various unrelated ideas he was able to create his theory of relativity.

During the NASA space missions in the 1960s and 1970s, scientists followed Einstein’s lead by using combinatory play to explore solutions that might benefit the space program. The result was over 4,000 patents that led to the creation of many common household goods of today including the super soaker, cordless vacuums, treadmills, insulation, water filters, scratch resistant lenses, solar energy, ear thermometers, etc.

A High Level of Confidence. While some people think confidence opposes humility, it is the exact opposite. Confidence is the ability to see failure as a tool that leads to success. People who have a high level of confidence seldom hold onto fears in life. This stance brings clarity of thought and the ability to improvise when needed.

The creative person who lives with failure as a tool for success sees a looming deadline as an opportunity to play. The person who lacks creativity sees the deadline as pending failure. He or she will tend to freeze up and block new ideas from forming.

We know that Thomas Edison was a creative because it took him 1,000 attempts to invent the light bulb. That means he had to be creative enough to come up with 1,001 new ideas. He didn’t have one idea that happened to work. He had a creative process in place that allowed him the opportunity to test out 1,000 freshly brainstormed ideas.

People who play it safe in corporations by not speaking up or volunteering for tasks that require creativity are missing out on the great benefits that creativity gives us: a longer life, improved problem solving abilities, and a high level of self-confidence. They are also missing out on the opportunity to play when associates freeze up with fear. For these reasons I always recommend people work on developing their creativity.

Are you able to come up with 1,001 ideas, one of which will change the world?

© 2017 by CJ Powers

Creating a Polished Presentation

I was thinking about what it would take to create a polished presentation that would “WOW” the socks off of people. The work would require a new creative approach to take people on an emotional and educational ride that they’ve never been on before. The new method in and of itself would be refreshing.

My mind jumped to a chapter from “The Imagineering Workout” by the Disney Imagineers. Susan Dain, an Imagineer Show Designer, shared some of her notes about how to produce the perfect finishing touches to make a magical product. I took sketchnotes as I reread her four paragraphs, but I used my perspective of creating a polished presentation as a filter.

Here are my sketchnotes followed by an example:

 

2017_04_20_sketchnote_v2

After reviewing my notes, instead of giving a polished presentation example, I’ve decided to share a creative example from my son and his family’s recent move. When I walked into my granddaughter’s new bedroom I was elated with the uniqueness of its layout. It made the room special, which in my mind requires an extraordinary design.

Using everything stored in my brain and heart, I started to dream up several ideas. More specifically, I wondered how the room could be designed to cause my granddaughter to smile from ear to ear like she does every time I visit her.

Creating a design that would make someone smile in that special way takes a tremendous amount of energy to apply all the information it would take, plus the use of skills and whatever talents can be tapped into for the project. And then, it’s time to figure out a fresh new way of combining everything into the purpose of making her smile every time she wakes up and every evening before closing her eyes at bedtime.

It would take brainstorming and mock ups galore. Until that moment when I’d realize that the best idea has been captured and figured out. Then, and only then, would it be time to approach her room with paint, thing-a-ma-bobs and do-hickeys.

But alas, I wouldn’t be able to do it, as her parents would want to help her design the room as a family activity.

It’s a good thing the creative process is fun and rewarding.

I can’t wait to see what she does with her room.

© 2017 by CJ Powers