Left Behind When Opportunity Strikes

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I’ve been asked by creatives over the years how they should prepare for their big break, whenever it may come. My answer is always simple. Practice your craft. After sharing, young hopefuls typically drop their shoulders, pout, and walk away feeling dejected. Why? Because they want an easy answer that doesn’t require weekly work.

When I was in grade school, I set a cup-and-ball pencil on my dresser and pretended it was a microphone. I placed a turntable next to it with a stack of records (called vinyl today). During the next two hours I practiced being a radio DJ. I talked about all kinds of things, then would transition my comments to introduce the next song and faded up the music.

I don’t know if it gave me the right skills, but it did make me comfortable in front of a microphone. By high school, I had my own radio show that was broadcast on an FM signal to a five-town area. I took requests and developed a small fan base. While taking mass communication classes at university, I produced several radio talk shows and an award-winning radio drama complete with music and sound effects.

It was never my intention to be a radio personality. But I did want to be ready for my big break in a different area, so I’d be able to do well in interviews.

There were side benefits to learning the skills. When my family was young, WGN Radio had an audio competition. Families could create and enter their own radio drama based on the new Disney Fantasmic show. The top winning families would not only have their show play on WGN Radio, but they would receive an all-expenses paid Disneyland trip to watch the premiere of Fantasmic. My family loved that vacation.

Since those days of practicing, I’ve looked back and considered how many of my skills have been increased and polished. People who see me use multiple skills across a breadth of experiences often ask, “How many skills do you have?” Again, my answer is simple—as many as I practice.

I’ve hosted three podcasts with a couple hundred episodes over the past few years and have been interviewed on television, radio and other podcasts. The skills I use were developed over time starting back in grade school. Even then I knew that one day I’d have to speak into a microphone as if it were second nature.

Over the past months, several people have talked about doing live streaming shows with me. I typically give them a shot if their ideas sound good, practical, and inspiring. Unfortunately, most people have great ideas, but they never practice for the day. Not even for a half hour at a time over the seven days leading up to the pilot.

When their opportunity comes, they aren’t able to show even a hint of preparation. The show is scrapped and they are left behind as I move forward to the next possibility.

I’ve never been able to figure out why so many people during the making of a pilot feel awkward when they hear their recorded voice. Everyone can harness their phone to record and playback daily practice sessions until they become accustom to the sound of their voice. The sessions don’t have to be anything more than reading a book out loud followed by listening to it.

When a person’s shot finally comes, those who practice can embrace the opportunity with a smile as they give their full effort to the project. Don’t be left behind. Take time this week to prepare for whatever hope you are expecting.

2021 by CJ Powers

Failure Breeds Success

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There are several notable authors speaking on failing forward and the need for environments that allow for, or support failure. None of the individuals speak to the importance of failure and how it increases our ability to think and drive innovation. Out of those who speak about the positive aspects of failure, most seem to do so with failure as a caveat, not a requirement. The truth, however, is that failure is a necessary part of success.

Over the years, I’ve talked with numerous award winners, self-made entrepreneurs, and multi-millionaires. In each case, when talking to a person that made the trek up the hill of success, they shared how integral and critical their failures were in getting them to their goals and big wins. No one was able to succeed until they experienced a healthy dose of failure.

The secret weapon of failure must be added to our creativity tool belt. This tool empowers us for the big wins that company’s need for growth. It also wipes out fear from our workforce, promoting a healthy attitude for calculated risks that drive innovation, instead of the shrinkage driven by a risk-averse environment.

Colin Powell, one of my favorite leaders, says, “There are no secrets to success. It is the result of preparation, hard work, and learning from failure.”

Flaws are found in every product and service. When we choose to look at the negative and learn about the need that is not being met as a result of the given flaw, then we can learn from that single point of failure and innovate a new and better solution. If, however, we pretend that our product or service does not have a flaw, then we fool ourselves and give an opening for another company to build our mousetrap better. We lose market share—by choice.

Failure sets us up to win with three benefits:

A Growth Mindset

We all start from a position of failure. This is easily seen in my first swimming lesson at Sunset Pool. I was afraid of the water, like two-thirds of Americans, and I tended to sink instead of float. By focusing on my inability to swim, I was able to add to my skill set. By the time I was an adult, I was a PADI and NAUI certified diver that swam with sharks. (According to National Geographic there are 375 types of sharks and only about a dozen are considered dangerous.)

A growth mindset was a simple idea discovered by Stanford University psychologist, Carol Dweck, that drives motivation and productivity. The concept is that we can change or improve our basic abilities in order to make great accomplishments. By seeing failure as a stepping stone of learning, being able to consider new ideas that would never have popped up had we not failed, we can alter our products and services to be a better solution for the customer.

A Customer-Focused Perspective

I learned at an early age that failure meant you didn’t have or offer what the customer wanted. I’ll never forget the meeting I had with the vice president of a national youth organization. I was told what the organization wanted and I clarified what they actually needed to be successful. While I was 100% accurate in my assessment, which was later proven true, I was dropped from the project because I didn’t deliver what they wanted.

The disconnect was due to me being focused on their customers and donors, while the vice president was focused on assigned objectives. The organization moved ahead without me and saw a massive failure. They soon realized that their objectives were not aligned to their customers and donors. After making several phone calls to key people, they discovered that the needs in their market were perfectly aligned with my initial recommendation.

My failure taught me a valuable lesson about having a customer-centric perspective. I could have gotten the original contract had my recommendation matched their objectives, but I stood by what I thought was right, not what they were willing to pay for. The next customer that called me in for a quote that wasn’t aligned to their market, I offered exactly what was being asked for and supplied a phase two proposal covering next steps should phase one not work. One company suggested we forgo phase one and just jump to two. I was thrilled that they had made the determination after understanding the differences between phases.

A Trajectory for Success

When failure no longer looks like a problem, but rather the next step of an exploration seeking the best solution, the company finds itself on a trajectory of success no matter what scenario is first developed. I had a friend who once told me that some things aren’t worth doing perfectly. The saying stuck with me because my marketing background suggested that speed to market was far more powerful than second to market—unless you pour a ton of money into the second product’s release.

My friend explained that when a product or service is 80% ready for release, to go ahead and release it while continuing to perfect it. Within six months, regardless of having released the product at 100% or 80% complete, the product will still be tweaked from the market’s initial feedback. The amount of time it takes to polish the final product is not worth the quality difference compared to the percentage of market share gained by releasing first.

While this holds true with most products and services, it does not work in film and music sales. Once the product is created, you rarely have an opportunity to fix and rerelease it. This is why entertainment companies do test screenings and focus groups—to get it right the first time out.

My failures have given me wonderful tools that move each of my projects a step closer to success. Without those failures, I would have no idea how to make a new product or service successful. When we review our failures and determine the lessons learned, we drive success in our next venture. In other words, failure allows us to grow, focus on our customers, and create a process that forces our success.

Shouldn’t we all be thankful for our failures?

© 2019 by CJ Powers

 

The Game of Business

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When speaking in-depth with an executive at a successful Fortune 100 company, I find more times than not that the executive looks at the business and marketplace as a game to be won. Most sales and marketing executives that I’ve spoken with also have a penchant for playing business.

The movers and shakers in the entertainment industry find the creation of their products and services to be game-like as well. In fact, creative people, in general, find their productivity skyrockets every time they view their innovations as a game. So why aren’t the business schools teaching business game strategies?

Three rules in the world of business gameplay must be present to innovate.

RULE 1: LEARN THE RULES

Every marketplace operates under the common assumptions and perceptions of its players. Once you’ve mastered the rules in any given market, you are then able to hyper-focus on the areas that are dealmakers and breakers. You are also able to learn what it takes to introduce new perspectives and disruptive ideas to catapult the industry forward. None of this is possible if you don’t thoroughly know the existing rules.

Back when I attended university, I made a short film that stirred the viewers and gave them hope in their own future. The letters I received suggested that this miracle film needed to get a broader release to touch more lives. I immediately took the film to the 16mm marketplace that had an audience of schools, libraries, churches, and other non-profit organizations.

I printed up a 5.5 X 8.5 catalog for the distributors to promote the film. I provided films to all the distributors for their rental programs. And, I even did radio interviews sharing where the films were available. Then I braced myself to make a lot of money. Three months later, only three copies of the film had been rented. I started asking questions and learned that the distributors never sent out my promotional materials.

No one told me that the distributors bound all of their 8.5 X 11 catalogs into one large book that they gave to their customers. Since my catalog was a different size, they tossed it in the trash. I realized that before entering any marketplace in the future, I’d make sure that I understood the rules.

RULE 2: PRACTICE THE GAME

The game of business is played every day, but the tools and techniques used require developed skills. No one enters a game with ground pleasing abilities because they are natural at it. Sure, some get lucky in their first few months based on what they sensed entering the marketplace, but it’s rare to last longer than a short stint.

The more a person tests out and practices various strategies, the better they get at playing the game. However, no one can rest on their laurels in the world of business gaming because the conditions change with every innovation. The main reason businesses want to innovate is to disrupt their competitor instead of being the one scrambling to reinvent the business due to someone else’s contribution to the marketplace. I read a poster years ago and if I remember properly it said, “Change is scary unless you’re the innovator.”

RULE 3: ENJOY TROUBLE-SHOOTING

Innovation is solving a problem that the rest of the market hasn’t yet thought about. It’s a fun activity and rewarding when your product or service is first to market with clear benefits for the end-user. Coming up with a viable solution worth exploring requires a significant amount of research and brainstorming.

The fuel used in successful brainstorming sessions is called F.U.N. and is the key to the successful play required to innovate.

  • F = Free from Failure: Every idea is a good one because it’s either an element in the final solution or the cause that leads to a better idea. Therefore, failure does not exist, as all aspects of the brainstorming process benefits the system.
  • U = Uplifting in Spirit: The process is affirming and energizing, especially when synergies form from within the brainstorming process that simplifies the team’s effort. This uplifting spirit or attitude typically makes everyone feel like their part made a difference in the final solution.
  • N = Narrative for Market: When everyone gives their personal best and brings to the innovation sessions a diverse background of experiences, a new narrative that will drive the innovation forms to solidify the vision for the product or service. The ability to explain in simple terms what the innovation does and how people benefit from it drives internal communications and sets up marketing with the necessary tools to promote the solution.

The atmosphere of play not only generates great solutions, but it also energizes people and gives them a reason to come to work every day. This playfulness relaxes the logical side of the brain and empowers the creative side, giving voice to all involved in the innovation process. And, with numerous minds working together from diverse backgrounds, it will generate some great ideas worth developing further.

Playing the game of business is a lot of fun, especially when your team wins an additional chunk of the market. It’s also enjoyable to trouble-shoot in advance of realized market problems to have a solution at the time the market is ready for it. I also find it fun to catch the competition off-guard from the innovation, forcing them to scramble for a “me too” product.

I think it’s time for you to have fun this week innovating.

© 2019 by CJ Powers